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Stories of Excellence

Letter from a grateful client’s family

To Missy Esty -

I had planned on sitting down and writing you a real thank you note, on real paper, and sending it the old fashion way, but time has gotten away from me, and I really wanted to get in touch with you.

Our family cannot thank you enough. The day that you came to our home was, what we hope, our 'rock bottom'. Things were completely beyond our control, and our daughter was in such a frightening state of mind, we had no option but to ask for help. However, the best of all possible outcomes came out of our calling 774-HELP, and from our meeting you.

Things have completely turned around. Our daughter is on medication and she is seeing a wonderful counselor who has given her invaluable tools to deal with her anxiety and OCD. But, I believe that it was you that helped her, and us, turn the corner. Your straightforward, in your face, manner with her was the perfect approach. She liked you from the minute she met you (you dress very cool), and respected the way that you talked to her, adult to adult. You did all this with just a light touch of humor, to help us all calm down, relax and let our emotions surface so that we could talk about how this situation was making us feel.

While she is still dealing with anxiety, she has returned to her loving, affectionate, sweet self. We cannot express our gratitude enough. It is a comfort for us to know that you are there, not just for us, but for others who find themselves in similar situations.

~ A grateful family

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Theodore (Teddy) Temple, Jr. has faced obstacles for years to having what one might consider a “normal” life. Teddy was born hearing impaired, developmentally delayed, and with poor muscle tone. He was diagnosed with a 78% loss of hearing at the age of five and fitted with hearing aids in both...

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