When someone in your life has substance use issues or mental health needs, make the Sweetser PromiseLine your first call. One call can connect you to services available throughout Maine: 1.800.434.3000. You can also reach us at

If you need help for yourself or a loved one, or if you would like to learn more about Sweetser and what we do, we are here for you. Feel free to contact us or send us your feedback or questions online.

Referrals for Services

If you would like more information, or to make a referral for any of Sweetser’s programs and services, please contact us at 1.800.434.3000. Our PromiseLine is open from 8:00 am to 5:00 pm Monday through Friday. Referrals can be emailed to

Crisis Services

Crisis Services are available statewide, 24 hours a day, 7 days a week by calling 1.888.568.1112.

Record Requests

Email requests for records to To authorize the release of records, download the Authorization to Release Records Form or call (207) 373-4370.

Interpreter Services

Sweetser is able to offer interpreter services to children and adults in Maine who are hard of hearing or deaf; services are also available for those with developmental or cognitive disabilities and are seeking services from us.

Media Requests & Advertising

Contact Justin Chenette, Senior Director of Public Relations & Advancement, at or 207-590-3266.

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